Privacy Policy

Last updated: Nov 12, 2024

Introduction

zylerox.com values your privacy, and this Privacy Notice outlines our current privacy practices regarding the collection and use of your personal information, as well as your options concerning its use and collection. This statement pertains to personal information acquired from individuals interacting with any zylerox websites, mobile applications, social media sites, or other digital properties (collectively, the "Site" unless otherwise noted), and products and services. Please note that it does not apply to job applicants or employees. Any capitalized terms not defined in this Privacy Notice are elucidated in the Terms of Use on our Site.

This Privacy Notice is applicable to all zylerox controlled subsidiaries, and affiliates globally.

By utilizing our Site or sharing your personal information with us, you agree to the privacy practices elucidated in this Privacy Notice.

Collection of Information

We collect information when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.

We collect your name, email address, phone number, and shipping address when you place an order.

Use of Information

We use your email address to send you order confirmations and shipping updates.

The information collected from you may be used in the following ways:

To personalize your experience and provide content and product offerings tailored to your interests.
To enhance our website for better service.
To respond to your customer service requests more efficiently.
To administer contests, promotions, surveys, or other site features.
To process transactions quickly.
To send periodic emails regarding your order or other products and services.

Protection of Visitor Information

We employ various security measures to safeguard your personal information. This information is stored behind secured networks and is accessible only to a limited number of individuals with special access rights. Moreover, sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology. Transactions are processed through a gateway provider and are not stored or processed on our servers.

Use of Cookies

Yes, we use cookies. These are small files transferred to your computer's hard drive through your web browser. Cookies help recognize your browser, capture and remember certain information, and understand your preferences based on previous or current site activity. We use cookies to remember and process items in the shopping cart, save user preferences, keep track of advertisements, and compile aggregate data about site traffic and interactions.

You can choose to disable cookies through your browser settings. However, some features may be disabled, impacting the efficiency of your site experience, and some services may not function properly. Nevertheless, you can still place orders.

Disclosure of Personal Data to Third Parties

We do not disclose personal data to third parties unless legally required or ordered by a court. Exceptions include disclosure for legal protection, meeting legal requirements, defending and protecting rights, complying with terms of use or data protection regulations, addressing technical product problems, processing inquiries or orders, and cooperating with service partners for analysis and data processing. Any data disclosure is limited to the necessary minimum for order fulfillment. like, We share your personal information with our shipping partner to fulfill your orders.

Behavioral Advertising

As mentioned earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. To understand how targeted advertising operates, you can refer to the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out options for targeted advertising are available through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/pages/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do Not Track

It is important to note that we do not modify our Site's data collection and usage practices in response to a Do Not Track signal from your browser.

California Online Privacy Protection Act (CalOPPA)

We do not track users across different websites, and we do not modify our Site's data collection and usage practices in response to a Do Not Track signal from your browser.

CalOPPA is the first state law in the nation mandating commercial websites and online services to display a privacy policy. The law extends beyond California, requiring any person or company in the United States (and potentially worldwide) operating websites collecting personally identifiable information from California consumers to conspicuously post a privacy policy on its website. This policy should explicitly detail the information being collected, with whom it is shared, and compliance with this policy.

In accordance with CalOPPA, we commit to the following:

Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or, at a minimum, on the first significant page after entering our website. The Privacy Policy link prominently includes the word 'Privacy' and can easily be found on the specified page.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
Users can change their personal information by logging into their account.

Handling Do Not Track Signals

We do not track signals, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third-Party Behavioral Tracking

Importantly, we do not permit third-party behavioral tracking.

Third-Party Websites and Links

Our Site may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, kindly review their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites. This includes the accuracy, completeness, or reliability of information found on these sites. Information shared on public or semi-public venues, including third-party social networking platforms, may be viewable by other users without limitations on its use by us or third parties. Inclusion of such links does not imply endorsement of the content or their owners or operators unless expressly disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend avoiding unsecure channels for communicating sensitive or confidential information.

The duration for which we retain your personal information depends on factors such as the necessity to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below concerning your personal information. These rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.

Right to Access / Know: You may have the right to request access to personal information we hold about you, including details on how we use and share your information.
Right to Delete: You may have the right to request the deletion of personal information we maintain about you.
Right to Correct: You may have the right to request correction of inaccurate personal information we hold about you.
Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party in certain circumstances.
Restriction of Processing: You may have the right to ask us to stop or restrict processing of personal information.
Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we decline your request, which can be done by replying directly to our denial.
Managing Communication Preferences: You can opt out of receiving promotional emails at any time by using the unsubscribe option in our emails. Opting out will not affect non-promotional emails about your account or orders.

You can exercise these rights where indicated on our Site or by contacting us using the provided contact details.

We will not discriminate against you for exercising these rights. To verify your identity, we may need to collect information from you, such as your email address or account information, before responding to the request. Under applicable laws, you may designate an authorized agent to make requests on your behalf, provided they prove your authorization. We will respond to your request promptly as required by law.

Complaints

For complaints about how we process your personal information, contact us using the provided details. If unsatisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Note that we may transfer, store, and process your personal information outside your country, including in the United States. Personal information is also processed by staff and third-party service providers and partners in these countries.

For personal information transfers out of Europe, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country deemed to provide an adequate level of protection.